Policy: High Impact Session Cancellation and Make-up Policy
At High Impact, we understand the importance of consistent training and development in basketball skills for our clients. We also understand that unexpected events, such as facility cancellations, can disrupt scheduled training sessions. Therefore, we have developed a policy to ensure that missed sessions due to facility cancellations are made up and rolled over into the next session period.
When a training session is cancelled due to facility issues, High Impact staff will promptly notify the affected clients of the cancellation and provide information about the make-up session. The make-up session will be held within the next session period.
It is important to note that High Impact does not own the facilities we use for basketball skill development, and we cannot control what events they have. However, we are committed to respecting our client's time and support, and we are highly dedicated to building our youth in the community.
We appreciate your understanding of this policy, and we look forward to continuing to provide high-quality basketball skill development to our clients. Thank you for choosing High Impact as your partner in your basketball journey.
Policy: No Refund Policy for High Impact Sports
At High Impact Sports, we are committed to providing our clients with the highest quality training and services. In order to ensure that we can maintain our standards and continue to provide excellent services, we have developed a no refund policy.
Once a client has made a payment for our services, it is non-refundable. This includes but is not limited to, registration fees, training fees, and any other fees associated with our services. We do not offer refunds, credits or transfers for any reason, including but not limited to illness, injury, change of schedule, relocation, or any other unforeseen circumstances.
We understand that unexpected events can happen, and we will do our best to accommodate our clients' needs within our policies. However, refunds will not be issued under any circumstances.
We appreciate your understanding of this policy and we are committed to providing our clients with exceptional services and training. Thank you for choosing High Impact Sports as your partner in your athletic development.